Delete your Pompomly account
Pompomly is published by PEYTUAPP. You can delete your account and its data at any time, for free.
In the app (immediate)
- Open Pompomly and tap your initial, at the top right.
- Tap My account.
- At the bottom of the screen, tap Delete my account, then Delete permanently.
Deletion is immediate and cannot be undone.
Without the app
Write to contact@pompomly.com from the email address of your account, asking for your account to be deleted. We delete it within 30 days at most and confirm by email.
What is deleted
- your account: email address, display name, app language;
- your lists and wishes, with their descriptions, prices, links, images and private notes;
- the reservations made on your lists, and your share links, which stop working;
- the daily count of how many times your shared lists were opened;
- your phone's notification token;
- on your phone, the copy of your lists kept for offline use.
What is kept
- Reservations you made on other people's lists are kept without your first name, so the gift isn't given twice.
- Anonymous click counts to shops (per day and per shop) are kept: they contain nothing that identifies you.
- Technical backups at our database host are erased as they are renewed.
Deleting only part of your data
You can delete some of your data without deleting your account.
In the app, immediately:
- a wish: swipe it, or open it and choose Delete; it is erased with its reservation;
- a list: in its menu, Delete; its wishes, their reservations and the count of its openings are erased;
- a reservation made on your lists: in the list's share sheet, Cancel the reservation; the guest's first name is erased with it;
- a share link: turn it off (Share link on) or replace it (Replace the link) in the share sheet; the old link stops working;
- your display name: change it in My account;
- your phone's notification token: sign out.
By email: write to contact@pompomly.com from the email address of your account, saying which data to delete. We do it within 30 days at most and confirm by email. Nothing else is kept, apart from what is listed under “What is kept” above.
See also our privacy policy.